Careers
Join the Feelfree team!
Customer Service Representative
Feelfree US is a Swannanoa, NC based paddle-sports manufacturer and distributor, with satellite locations in California, Florida, Texas, and Kentucky. We focus on fishing, recreation, and adventure.
Job Description:
We are seeking an enthusiastic and dependable Customer Service Representative to join our team at Feelfree US. As the first point of contact for our customers, you will play a critical role in providing top-notch service for our customers. Paddle-sports and fishing experience/knowledge preferred.
Responsibilities:
- Respond to customer inquiries via phone and email.
- Provide information about kayaks and accessories, shipping, and e-commerce.
- Resolve customer issues and complaints.
- Collaborate with other departments to ensure prompt resolution of customer concerns.
Requirements:
- Previous experience in customer service, kayaking and fishing knowledge preferred.
- Excellent verbal and written communication skills.
- Proficient computer skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle challenging situations with a positive attitude.
Benefits:
- Health insurance, paid vacation, 401k
How to Apply:
Please submit your resume and a cover letter detailing your relevant experience to info@feelfreeus.com.
USPS/UPS Shipping & Receiving Clerk
Feelfree US is seeking a detail-oriented USPS/UPS Shipping and Receiving Clerk to join our team. The ideal candidate will have experience in warehouse operations and be familiar with inventory and shipping processes. As a Shipping and Receiving Clerk, you will be responsible for ensuring the accurate and timely shipment and receipt of goods. Training will be handled on-site. After 90 days we will reassess and discuss further compensation. We are a fast growing company with many future opportunities to grow, we always prefer to promote from our in-house staff.
Duties
- Receive incoming shipments and verify the contents against purchase orders or invoices.
- Inspect shipments for damage or defects and report any discrepancies.
- Unpack, label, and organize incoming inventory.
- Prepare outgoing shipments by picking, packaging, and labeling items.
- Collaborate with other departments to ensure timely order fulfillment.
- Assist with inventory counts and audits as required.
Basic Skills
- Basic math skills for counting and calculating inventory quantities.
- Experience working in a warehouse environment.
- Able to lift 60lbs without assistance.
If you are a reliable individual with strong attention to detail and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Shipping and Receiving Clerk.
Job Type: Full-time
Salary: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Please email resume to Joe@feelfreeus.com. We look forward to meeting you!