Careers

Join the Feelfree team! 

Customer Service Representative

Feelfree US is a Swannanoa, NC based paddle-sports manufacturer and distributor, with satellite locations in California, Florida, Texas, and Kentucky. We focus on fishing, recreation, and adventure.

Job Description:

We are seeking an enthusiastic and dependable Customer Service Representative to join our team at Feelfree US. As the first point of contact for our customers, you will play a critical role in providing top-notch service for our customers. Paddle-sports and fishing experience/knowledge preferred.

Responsibilities:

  • Respond to customer inquiries via phone and email.
  • Provide information about kayaks and accessories, shipping, and e-commerce.
  • Resolve customer issues and complaints.
  • Collaborate with other departments to ensure prompt resolution of customer concerns.

Requirements:

  • Previous experience in customer service, kayaking and fishing knowledge preferred.
  • Excellent verbal and written communication skills.
  • Proficient computer skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work in a fast-paced environment and handle challenging situations with a positive attitude.

Benefits:

  • Health insurance, paid vacation, 401k

How to Apply:

Please submit your resume and a cover letter detailing your relevant experience to info@feelfreeus.com. 

 

USPS/UPS Shipping & Receiving Clerk

Feelfree US is seeking a detail-oriented USPS/UPS Shipping and Receiving Clerk to join our team. The ideal candidate will have experience in warehouse operations and be familiar with inventory and shipping processes. As a Shipping and Receiving Clerk, you will be responsible for ensuring the accurate and timely shipment and receipt of goods. Training will be handled on-site. After 90 days we will reassess and discuss further compensation. We are a fast growing company with many future opportunities to grow, we always prefer to promote from our in-house staff.

Duties

  • Receive incoming shipments and verify the contents against purchase orders or invoices.
  • Inspect shipments for damage or defects and report any discrepancies.
  • Unpack, label, and organize incoming inventory.
  • Prepare outgoing shipments by picking, packaging, and labeling items.
  • Collaborate with other departments to ensure timely order fulfillment.
  • Assist with inventory counts and audits as required.

Basic Skills

  • Basic math skills for counting and calculating inventory quantities.
  • Experience working in a warehouse environment.
  • Able to lift 60lbs without assistance.

If you are a reliable individual with strong attention to detail and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Shipping and Receiving Clerk.

Job Type: Full-time

Salary: From $18.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Please email resume to Joe@feelfreeus.com. We look forward to meeting you!